Jawatan Kosong : Pengurus Pegawai Khidmat Pelanggan di Petaling Jaya & Selangor

Federal Express Services (M) Sdn Bhd - It’s more than just lip service when we say we live to deliver. We’re not known as one of the “Best Employers” and “Most Admired Global Companies” for nothing. We’ve earned these accolades because of our commitment to our people and the communities in which they live. Enhancing the quality of life is our top priority because we lead your career in the right direction.

Customer Service Operation Manager (KL,PJ)
Annual base salary up to RM 110,000

Jobs Description:

1. Plan and strategize to ensure smooth customer service operations
2. Develop and motivate employees to deliver world class customer service.
3. Drive service improvements and standards to achieve excellent customer experience.
4. Leverage technology for greater efficiency and customer satisfaction

Requirements:

1. Recognized University Degree
2. Minimum 5 years of professional or management experience..
3. Fluent in English
4. Excellent analytical and planning skills.

Benefits:

Competitive Salary, Annual Fixed Bonus, Performance Incentive Bonus, Medical and Dental Coverage, Education Assistance.

Remuneration will commensurate with qualifications and experience. If you want a career that delivers, send a comprehensive resume stating current and expected salary to the following address:

Federal Express Services (M) Sdn Bhd
701C, Level 7, Tower C, Uptown 5
No 5, Jalan SS21/39, Damansara Uptown
47400 Petaling Jaya, Selangor

Closing Date 4 April 2008